Worst experience & customer service ever! Only wit...

Worst experience & customer service ever! Only with negative stars were available to accurately describe this company. Pray you don't get into an accident with someone who has Gainsco and certainly don't sign up with them.

You wonder why insurance companies have bad reputations?
This company is a perfect example of how bad it can get. Typical insurance company behavior - terrible customer service, poor communication, no returned calls, combative staff & agents (agents yelled at my wife on the phone when questioning charges).

Prepare yourself for a terrible, slow & painful experience. Especially beware of Julia in the Dallas office. She could not have been more unprofessional or difficult to work with. Think twice and then run the other way when you hear the name Gainsco. You'll regret any dealings with them.