Kimberli Rose

Review of Goodwill Industries of Middle ...

Goodwill stores in TN. used to surpass the others ...

Goodwill stores in TN. used to surpass the others I ve been to in other states but now they are the same or worse. The past few years has seen the quality of items severely decline and prices go way up. They may be putting good items online and leave the junky items for their stores it seems. I am now finding clothes with holes, stains or washed out. No name brands anymore unless there is a flaw with the clothing. The racks are all different and clothes of various sizes are mixed together, making it hard to find the correct fit. Toys are broken and useless, and many items I wouldn t even give away yet prices are insane! I once saw a $50 price tag on a junky broken dog carrier that cost less new. And $30 on a pair of Nikes missing the insole! What gives, Goodwill? Have you gotten into the greedy game instead of offering decent items for decent prices to benefit your community? You are listed as a nonprofit and get your items free to sell, so I can only hope your exorbitant profits are truly going to benefit those in need. Sadly, I will not be patronizing your stores any longer. I am fed up with the new changes that are NOT for the better!