Tech came out promptly. Said that a sequencer was ...

Tech came out promptly. Said that a sequencer was bad and it would cost $300. Not a problem.

That didn t fix the issue. Then I was told that I had a faulty heat kit, and it would cost an additional $1200 to fix.

Got a second opinion - heat kit was working perfectly - was told that the thermostat was faulty. $400 total fix. Got two second opinions to see what a fair price is to install a heat kit, both said $600 is a fair price give or take.

Asked why the price was so high, was told that if I chose a different company that I would void all warranty on the system - a warranty that I did not and have never had.

Still waiting for management to contact me.