Verry bad service.

Verry bad service.
I made the reservation 5 days in advance to my family arrival and I specifically request for a foreign language speaking driver. Even though they took the reservation including the request they did not comply and I found out by chance 30 min before the flight arrived.
I found out that there was actually a driver that speaks the language at the airport waiting for another passenger with 15 min difference and they were not helpfull at all.
Very BAD customer support and service....