The rooms next to time square are ridiculous loud....

The rooms next to time square are ridiculous loud. If the air conditioner starts working it feels like an airplane starts. Room change only after 20 minutes decision with very impolite employees (Michael) available. As an excuse I got two 10$ chips for the bar/restaurant. We asked at the bar if we can use it in the restaurant as well - answer was yes. Getting the bill in the restaurant they told us that we cannot use the discount in the restaurant...after discussions with the manager they reduced the bill by 20$...but charged our credit cards with the full bill - this is fraud!

I will never come back to these hotel and can highly NOT recommend to go there! Better choose a hostel around!

EDIT: Thanks for your answer. Please let me know how to reach you to provide more information.