Kaitlyn Dice

Review of United Apartment Group

Villas Del Zocalo Phase 1: bug infested

Villas Del Zocalo Phase 1: bug infested

I've been having problems with this place since I moved in. I put a detailed review on their Google review page as well. It was only after complaining on there that they really seemed to kind of care, but as usual, I am waiting for: 1) a response to an email about PAYMENT, 2) a phone call about what dog breeds are allowed and 3) a phone call from the manager about options for my apartment.

I have photographic evidence of some of the pests that I have seen in this apartment. I have around 20 photos collected since the end of November. I have found bugs in my kitchen (crawling across counters, near my cabinets), constantly in my bathroom (shower, cabinet, etc) and in my bedroom. I've complained so many times. They are supposed to be spraying my apartment and my neighbors apartments.

It is not working. I have continuous problems.

I need someone to contact me ASAP regarding this apartment situation. I shouldn't have to pay for pest control if it is not working.