Sharyl Bartlett (Summer)

Review of Gilroy Chevrolet Cadillac

We took our truck in for a coolant leak. We had st...

We took our truck in for a coolant leak. We had stopped by a shop prior to taking our truck in to the dealer. The shop showed us where the leak was coming from said it was a known issue and told us to go to the dealer for the OME part to be fixed. We showed them where the problem was at the firewall. The dealer did a diagnostic and said no leaks found. Charged us 165 dollars for pressure testing. We took it to another shop they said the same thing known problem and fixed it for 150 dollars including OME part. I am very disappointed. I don't think I will be going back there. I also talked to the manager 11/6/20, and he requested pictures but have not heard back from him as yet. He wanted to fix the problem at no charge. But we live 45 mins away, and they had our vehicle for two days. I needed it for work. I gave 2 stars due to Manager trying to make the situation better.