Unfortunately we made a reservation for four on De...

Unfortunately we made a reservation for four on December 18th for tonight January 6th at 6 pm. When we arrived 15 minutes early we were escorted to a table with one fondue burner. We asked to be placed at a table with two burners since we had a Groupon that allowed for two different cheeses and cooking styles. We were declined that request since we did not ask in advance for two burners. There were three tables empty with two burners. However, the manager refused to seat us there since there were other parties of 5 reserved for those spaces. The manager then blamed us for the confusion and it was our fault that we did not request two burners three weeks in advance. We do not recall a requirement to ask for two burners in advance to get two burners. Nor did the Groupon require the requesting of two burners in advance. The manager handled this in a combative fashion and told us he was trying to help us and we were being difficult. Needless to say we left before being seated with one burner. We are trading in our Groupon for their lack of ability to meet its terms and no longer going to frequent this restaurant as they have truly lost sight of the customer. The manager was completely rude. We were here in early December and had less than average service and decided to try again since it has been a staple restaurant for celebrations for us for years. However, tonight sealed the deal. We are no longer providing our business to the melting pot in longwood. If the two burner and one burner is such an issue for reservations, then they should ask when making the reservations for parties of four or more their needs.