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Was so excited to try this place when we visited O...

Was so excited to try this place when we visited Omaha this past weekend. We arrived and were offered inside or outside dining. We asked for outside. Then were told it would be a wait unless we wanted inside. Not sure why we were given the option and the outside patio only had 1 table when we walked in. We were seated upstairs and our waitresses name was Rachel. She was very friendly, but not very attentive. We felt neglected the majority of the time. We ordered the Omaha filet and it was good, but flavorless.

Editing to add after "response from the owner"- Using health and safety guidelines as an excuse to neglect customers is just that, an excuse. There should never be an excuse for poor customer service. We had over a $200 tab. Would of been more professional to just apologize, instead of using what's going on in our country. Maybe, put a sign on your door so customers are aware of staff limiting contact. Definitely didn't feel good waiting 30 mins, just to finally wave our waitress down for our tab.

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