Janelle Rogers

Review of Raging Rivers Waterpark

I bought two birthday packages here and I had a ho...

I bought two birthday packages here and I had a horrible experience. First I was told I could bring a cooler and when I came I couldn't bring mine in because they didn't specify it had to be a soft cooler. Next, the hostess was horrible! She didn't ask if we needed anything, got the pizza time messed up. My cake was melting and had flies on top of it. Do not book a birthday package here! I spent $500 and my family had a horrible experience. $50 dollars off the bad customer service was not enough for the bad experience my family endured that was supposed to be an enjoyable experience. To be honest, I kind of felt my family was treated unfairly due to the color of our skin. Horrible!