sherri-lynn roberts

Review of North 42 Degrees Estate Winery...

How disappointing!!! We came back here on a wine t...

How disappointing!!! We came back here on a wine tour about 3 wks ago.. we first visited this establishment a few years back when the tasting was literally under some stairs in an old building .. But the service was good and the wine was ok.. Well we have been hearing such great things from our friends we decided to give it another shot. The upgrades to the buildings are amazing.. The view from the restaurant spectacular. We had a great lady at the bar for the tasting (wish I could remember her name- short spiky hair super friendly) everyone was having fun until one of the corks got stuck!! She was struggling so one of the other tasters offered to help.. She let him (admittedly probably shouldn't have however there was zero other staff around and the bar was packed) well ."Michael" one of the staff yelled at her infront of everyone - "what's wrong with you you NEVER let a guest touch the wine" (at this point everyone is starting to get uncomfortable- the gentleman apologized saying he was only trying to help.. He would buy that bottle) Michael wouldnt even acknowledge him- he proceded to "scold " the lady infront of everyone.. I left in search of a manager and finally found one and explained what happened - she didnt seem to care! I returned to the bar and the poor lady was clearly embarrassed she apologized to everyone and tried to keep the atmosphere cheery but it was too late.. And then HE CAME BACK AGAIN TO YELL AT HER!! He told her to "turn around " so he could address her- now everyone at the bar was agitated- so I simply asked for his name - which he reluctantly told me- and I told him that was quite enough! I asked him if he was a manager- no- a supervisor- no "just a fellow co-worker" yes!!! I proceeded to tell him he just lost this establishment a lot of money because no one from our group or the other party would be purchasing anything! I then found Shelley the "other or actual I'm still not sure" manager and told her that he came back again and how umprofessional he was! Even if she shouldnt have let that man help her how dare he act like that in front of all these customers! She had the decency to apologize but I do not believe she ever spoke with him.. Needless to say this is not a stop our wine group will ever make again and ive told all of our co workers about our awful experience! How embarrassing... Esp when you can see that they have put a lot of money into the "bistro" area$!!