Terrible service. I have purchased the e-twow scoo...

Terrible service. I have purchased the e-twow scooter for $978 (with discount because it was my second purchase) with them on April 15, 2016 and detected a clicking noise on the back wheel since the day one. I went back the next day 04/16/16 and requested a replacement, exchange, or some kind of service to fix the problem and they told me they cannot see the problem and asked me to give it a week to see if the problem consists. And it did!!! I went back the week after 04/29/16 to request that the problem to be fixed, they said to leave it with them. I went back the next day 4/30/16 to retrieve my scooter in hopes the problem is fixed, and they said they cannot detect the problem and all they will have to do is to replace the wheel so they put an order for the replacement part. So I waited patiently, even though they said they have a one month warranty for the purchase with any problem they will replace the equipment, I waited. Yesterday, I called back to ask if the replacement part has arrived, and they told me that they are no longer making parts from the company, and they cannot assist with my problem any longer. So just like that, they delayed my warranty due date and now dropped my problem like trash. Really disappointed in the way they handled the issue with a customer who purchased a pricey equipment with them twice within few months.