Ethan Eickhoff

Review of Ovation Property Management

Rented one of their units for 14 months. Never lat...

Rented one of their units for 14 months. Never late, quiet, no issues at all. 2 months before lease ends, they want notice if we are renewing lease or not. We had something lined up, but it fell through so literally a few days later i told them we werent moving after all. They told me not only did they rent out my unit right away, but that they dont have another available unit like mine in this complex of hundreds of units so we are just SOL right before Xmas. Found a new place, but still had 12 days on lease left in December and pleaded to get out of lease a few days early. Erica Arthur, the company VP told us that even though the new tenants are eager to move in, she is not only going to work with us and give us a few days to help ease this nightmare situation we are in, but refused to even look for an alternative.
These people are horrible, rude and very unsympathetic to a young family getting put out of their place right before the holidays for the crime of doing the right thing and trying to give notice.