We chose not to move for safety reasons and as a c...

We chose not to move for safety reasons and as a company this has not been understood nor taken into any consideration. We received one letter stating our application was denied after we got approved and had a lease drawn up, because we chose not to move, followed by a bill asking us to pay for an apartment we never had; it cannot be both. The pandemic is hard on millions of people and instead of trying to be helpful your company is being hurtful and not understanding.