Bruce Galloway

Review of Hilton Moorea Lagoon Resort & ...

We spent four nights in an over the water bungalow...

We spent four nights in an over the water bungalow. To say we were disappointed is an understatement. About two dozen things were either broken or working only partially. Toilet doesn't flush properly. Did they try to truly fix the problem, no? In the fitness center, there's one old cheap broken treadmill. It wasn't working on two of the four times that I visited the fitness center. This is what you would expect at a one star hotel not at a five-star hotel. This is one star hotel management model pretending to be a five-star hotel! It's appalling that they're able to game the rating system and charge so much for a sub-par, deeply unsatisfying hotel experience.