Gurpreet Singh

Review of Rolls-Royce Motor Cars Mumbai ...

Till booking was being done, the guy who was handl...

Till booking was being done, the guy who was handling the case Manjyot was fab experience..

His unfortunately went on leave due to some medical exigency, informed me, kept track even from icu, requested some colleague Kartik to do delivery on scheduled date..

Most pathetic sales guy for such high val purchases i came across, totally behaved like he was doing some favour... n dint even check completeness on papers, for every question, answer was Manjyot will update.. fastag missing, tcs missing, ncb benefit missing, name on invoice issue.. no involvement in pooja of car... even putting diety with 3m tape was done myself...

And mind u this is BMW, i bought not a Nano

Must say Mama, the office boy was much better n more courteous n concerned in the whole chain..

After that, there was a tick in box call received from Ms Sheetal... of no consequence at all..

Liked the car n was more happy for that, but customer experience 0/10...