D Houtris

Review of Gran Hotel Bahía del Duque

This is an extremely nice hotel if you want a trad...

This is an extremely nice hotel if you want a traditional Spanish hotel. As other people have mentioned the staff are extremely helpful and very courteous. I feel the food needs to step up a notch, particularly the breakfast and buffet. Not enough care is taken with keeping food fresh, for instance: food will only be replaced once it's finished which isn't great when you turn up to a bowl of scrambled eggs that are 30+mins old and have turned into a giant omelette. The restaurants are ok but for a hotel of this standard I expect much more. A higher standard of food can be found in a several restaurants within 30mins walk along the beach (turn right not left when leaving the hotel from the beach exit), some of which are only 100m away. There are 2 heated swimming pools, one is a kids pool and the other is the next smallest pool. This pool is heated like a bath and is abit cloudy. I cannot confirm if it is or not but amongst our group we agreed that it seemed dirty. All the other pools seem a lot cleaner but are not heated and took your breathe away on entry. Rooms very nice, beds very comfy but limited hot water during peak times which was very frustrating. All in all a very nice place to visit if your not much of a swimmer/like cold pools. I enjoyed our stay but felt short change of a 5 star holiday (5 star service = Yes. 5star holiday/venue = No) I won't be visiting again.