Simply, not good enough. We received an email with...

Simply, not good enough. We received an email with new docking information 5 minutes prior to sail time. It was a trip with my elderly parents who would not be able to run/walk the 15 minutes to the new location, not that it would matter if they could, as the boat left anyway (despite us calling & flagging with the company, so whilst the company said to hurry and go to the new location - they set sail anyway.)

The company rescheduled us for the following day without much empathy, remorse or reason for receiving such a critical piece of communication 5 minutes prior to docking. The new confirmation email was for the wrong day and wrong time, so second time - missed.

The harbour is incredible from whatever way you see it - you don t need to add the stress and frustration to it by going with Sydney Tallships.