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welsh rarebit

4 years ago

Called them in the afternoon to find out when I sh...

Called them in the afternoon to find out when I should send them my poster file by to have next day printing and was told at some point in the evening. It took me 20 minutes to get hold of them as the line was constantly engaged and they said to call back when I had sent them the file - I did this, managed to get through to them, then they put me on hold and the line dropped. I have now been trying to get hold of them for 45 minutes, calling several times a minute and the line is still busy. Now I get to pay a huge price somewhere else for express printing. Bad service and should have more than one line if they are reassuring customers they can get something printed on time

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