Ralph Renger

Review of Larry h miller dodge ram

This was was first experience with the service dep...

This was was first experience with the service department and it was disappointing. I was promised special service for being a small business. The truth is I received hardly any service.

Here is what to expect

1. The service guys could not tell when when a regularly scheduled oil change is due for a diesel. Sad.

2. They didn t check anything else when I brought the vehicle in for an oil change and recall notice. The truck fluids were not topped up. Makes you wonder if they checked anything.

3. They rotated the tires when we agreed not to.

4. They promised the work would be done in 3 hrs. It took just shy of six hours. I don t really care how long a repair takes so just be honest. I planned my day for 3 hrs at the shop. I lost several hundreds of dollars in work because of their inefficiencies. What did they say well it happens

5. Vehicle returned filthy. Other dealerships take care and even return your vehicle washed. Forget that at Larry H.

It was such a frustrating experience. Go elsewhere if you can.