Shatira Brown

Review of Thifty Car Rental

Please never rent from this place. Dollar Thrifty...

Please never rent from this place. Dollar Thrifty rentals will rip you off. I rented a car for my Aunt's funeral. Advised that I wanted no pike pass when i picked the car up. I noticed there was one in my car anyways, but I didn't think twice about it.
Every toll I paid, never would I run a toll. 2 weeks after I had returned the car I get a bill in the mail saying Dollar Thrifty toll fine $66. I immediately called & was told I went through a toll in TX, & that they understand I wasn't aware because it was the type of toll that has no attendant or both just cameras that took pictures. So I called The TX toll company to verify because if I have a bill I'm willing to pay. Was told they bill by letters going out but it would only have been $6 that I owed. So Dollar Thrifty was trying to bill me $60 for there admin fees. Please don't rent from here. I would not have even given 1 star. Integrity & honesty for this company has gone out the window. I usually always rent from Enterprise going the same route to visit at least 2x a year and have never gotten a bill from them. So upset to have to deal with them. But Im going to do what I have to do. I don't want any other customers to go through this.