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Showed up to sell my car with an appointment ahead...

Showed up to sell my car with an appointment ahead of time. They said from start to finish it would not be more than one hour. Two hours later im still here. I mentioned during the scheduling of my appointment that I have a newborn and need a space to breastfeed privately and when I asked the older female receptionist she suggested taking a chair into the women's bathroom. I was appalled!! Fortunately an employee that looks like a boss offered to let me use the part of his office that is empty and provides discretion.

I'd give 5 stars to the main gentleman that bought my car and 5 to the Boss man that offered his office.

1 star is for the time it took to sell from start to finish and for the clueless receptionist that clearly couldn't come up with a better solution when there were obvious empty offices!!

Lastly that same receptionist was rude and ignored my 17 year old son when he tried to ask her a question on my behalf while I was on the way in with my baby!!

Update: after they realized how long they were taking, the gentleman actually processing the purchase of my vehicle offered me a $25 gift card for gas. He mentioned it was his first time doing this even though we were working with another employee the entire time. Seems like with my expectation of an hour that they basically promised and my communication about having a newborn (strongly mentioned over the phone before appointment), they would do more than just a gas card?

Shame on Autonation Subaru!! Definitely not infant friendly unless you want to keep your baby in the restroom to feed/change. And don't expect an hour time frame if you're selling your car here!!

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