L DB

Review of TuGo

Sent claim in on 15th of April and today is the 7t...

Sent claim in on 15th of April and today is the 7th of July and I am still chasing the reimbursement cheque of 175$. I attached a note on the claim with all the correct details and telephone number but when I called today to follow up yet again, they admitted the note was in their possession but this was ignored and it was finally sent somewhere else. They might be cheap and fairly easy to sign up with online but dealing with claims several times over several months isn't worth the hassle. Glad I switched over to Allianz Global. Won't be using TuGo again.