Nabin Panthi

Review of Sovereign Bank (Texas)

One of the worst company to finance the vehicle. I...

One of the worst company to finance the vehicle. I had my vehicle financed and I paid off my lease and they told me that that had sent my title and I waited for 18 days but didn t receive the title. So, I called customer service and after being on hold for about 40 minutes they say they will send another one again as regular mail. They didn t even feel sorry for making me wait this long and again trying to send a new title by choosing one of the cheapest mail services. Even to get the tracking number, I had to pay from my pocket as they don t want to compensate me for all this trouble. I would never finance with them even if I get 0% APR. I m done with this worst company with the worst customer service.