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Review of Towers and Statesider Apartmen...

I rented here. It is EXTREMELY loud & stressful un...

I rented here. It is EXTREMELY loud & stressful until 3 or 4 am, Thursday- Monday, if you have an apartment by the street. Also they lie, do not trust anyone who works here farther than you could throw them. Many people who live here end up having to sue in small claims.
Homeless creepers crash in the lobby and use the public computers to jack off. I had to call the police on one who was repeatedly approaching me, to stare at me from around the corner and Jack off. It definitely has a reputation for being a party spot. The printer is often out of paper for days.
The management is unavailable and will actually call the police on you for making a complaint. They illegally enter apartments as well. I have paid for cable TV and never got it despite complaining over 15 times. They have hired and fired managers 3 times over the last year. They have just rebranded their management company as a different name each time they get in trouble.
It is quite the ripoff. The building is owned by a company in CA, which is owned by a NY company, and the company which owns that is based overseas.
The front door is broken and anyone can push through the key lock. Homeless people or residents have peed in the hallways, and the elevator. People get their packages and deliveries stolen regularly. The fire alarms go off randomly.
My apartment was stained and a lot of things didn't work when I moved in, but they never had me fill out a damage report. There is definitely no 24 hour desk presence, sometimes they are unavailable for weeks. The "free coffee" machine is never refilled, so there is not going to be any coffee after a day or less, and it is never kept up with after. There was still construction going on during move in. The ELEVATORS were broken during move in and were not fixed for 2 weeks!
During the winter dont expect to have hot water, not even in the early morning or late at night. The winter was so cold I had to bring an electric heater.
It is sometimes hard to get something fixed, and they might cancel your request without explaining. Whenever I run my vacuum, the lights may turn off. I do not at all like the maintenance staff, they have a tendency to mutter off-color comments under their breath while they are in your apartment. Inappropriate.
I've had a really awful experience, others have had it even worse. The management simply ignores most (if not all) emails. They really dont care. The staff gossips and curses about residents, sharing people's personal info and would rather tell you about their problems than help you. They make private issues public, every day. They give lip service and appear to listen but they like to pretend to be available. Generally, they dont really work, just screw people over and run their mouths constantly.
One manager, Jason, who has been fired, said some nasty gossip about me while my mother and I were waiting for help. Not the kind of introduction I would have loved to have from Madison. Drama. It made my mother upset.
I have heard some really wild stories about how these people ripped them off. You have been warned. For weeks I would walk past the front desk and see another parent trying to get answers about some issue, and the employee they were dealing with, just gave them the same old lies and side eyed glances, like the parent is making a scene. When they were not. They try to make people uncomfortable if they dont like them.
Also, they room matched me with an awful, toxic woman who absolutely made my life hell just because she could. Really harassive and unpleasant, like I was being literally hazed by a jail cellie in prison. She was a complete jerk. Catty. Not to mention never locking the door when she left and blaming me for almost anything she could come up with. So awkward, so many strange people over at all times of the day or night. I did not apply for college to be back in middle school. Shameful.