MelindaReview ofKeller Williams Realty Sunset ...
i purchased a house using an agent from KWSC last ...
i purchased a house using an agent from KWSC last year...the agents name is/was Holly Hill. She now is no longer there. She is with Proffer Realty LLC in Portland. She was terrible, i had a tight budget so we went looking for homes in Vernonia, she showed me 2 homes in that area. i later found out later there were many more properties for sale in my price range. i did find a place and she recommended a home inspector....she only gave me one name, David Jenkins of Portland Home Inspection Services (Run, don't walk if you hear his name) She said he was excellent, and very thorough...what she should have said was he only notices the small stuff and doesn't address things like the Electrical Panel, insulation, foundation etc...if you care about how many inches plants are growing from your house, and not if the house is up to code and insurable or not, he's your guy. i was stupid and trusted her, i was a woman alone, new to the area, and probably had "SUCKER" tattooed on my forehead. Anyway, to make a long story a bit shorter, i originally had homeowners insurance that didn't send out an inspector. Then recently i found a better deal for my home and auto insurance. So i cancelled my old insurance, and signed with the new company. The new company sent out an inspector. And then last week i got a letter saying that due to the well known danger of my electrical panel they would be cancelling my insurance unless i replaced the existing panel. This costs between $1500-$3000 / i contacted many electricians and the is what they all quoted. On the home inspection report the home inspector David Jenkins wrote "acceptable" regarding the electrical panel. If he had done his job and noted the well known throughout the industry, problem, i would have had the previous owner replace the panel, or i wouldn't have bought the house. So basically i am screwed, too much time has gone by to sew the home inspector, because it is slightly over a year. i contacted Holly and she gave me the phone number for a deaf real estate attorney. (nice, right?) Then i contacted her principle broker at KW Sunset Corridor Sheryll Fong...She was originally going to split the cost of a replacement electrical panel with the sellers broker (the panel problem was not disclosed by the seller either) Then Sheryll today said she would not do anything for me, even though she admitted to all that happened. Her reason for leaving me in the cold is because "Holly didn't want to" which is ridiculous. i am a 61 year old woman with very little money, and an unexpected $1500-$3000 is too much for me to manage. So basically they have left me out to dry. If you do ever meet Holly Hill, she can be very charming, and give the illusion that she cares and will do her best for you...don't be fooled, she is basically a used car salesman that will sell you a lemon with a smile, and then kick sand in your face. Keller Williams is the same, and they take no responsibility for their agents actions, or lack there of in exhibiting their fiduciary responsibly to their client. She was the buyers agent, (me) her fiduciary responsibility was to me, although her actions were in favor of the seller IMO....BUYER BEWARE!!

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