Raymond Keen

Review of SWS Electronics & Computers

I am giving one star to SWS Computer in Tucson. I...

I am giving one star to SWS Computer in Tucson. I recently ordered a new computer from them. After 7 days they called to say my new computer was ready, but they had forgotten to tag my tower when I brought it in for data transfer. They asked me to describe my tower so that they could find it.

When I expressed anger and frustration at their incompetence, they became angry and focused on my anger, and not their "screwup".

These angry employees included a guy on the floor, the floor manager, and the owner.

No one ever apologized. I cancelled my order, and told them that I would never do business with them again.

R. Keen
Sahuarita, AZ