Scott Fredericksen

Review of DSLRPros.com

DSLRPros provides outstanding customer service tha...

DSLRPros provides outstanding customer service that you can't be without! We purchased a DJI S900 from an individual that originally purchased it from DSLRPros. After we upgraded the firmware on the DJI A2 flight controller and the DJI Zenmuse Z15-GH4 gimbal, we could no longer control the gimbal. I contacted DSLRPros on the off chance that they might be able to provide some ideas on how to fix it. What I got was personalized attention from their tech support. Their tech support person conducted two Skype sessions with me to understand and then resolve the issue! I didn't have to send it in and wait 8 weeks from DJI; instead, he was willing to work through the issues to get our professional drone back in the air to support our commercial operations. I can't say enough about this type of technical support. We will definitely be purchasing more systems from DSLRPros.