Niecey Tsosie

Review of Mesa Christian Health & Rehab

My mother just recently was admitted into this pla...

My mother just recently was admitted into this place, . Would rate it a 0 but they dont have that option so 1 star it is.

1. I asked a nurse for internet access so my mom can be comfortable and watch Netflix she said she has to go all the way to the next station and said she would get it. 10mins later shes still having a conversation in the hall and i went to the nurses station myself.

2. My mother is a "risk for fall" patient, so she needs assistance to walk. She had her call light on for 20mins before somebody came in. I know a big place is busy and there are other patients but can somebody at least let her know that they are aware she needs assistance and will be with her as soon as they can. Instead they kept walking by the door ignoring the call light. So i drove 13mins just so i can help her myself and they finally decide to come in before i got there. .

3. Had to wipe the toilet down because it had dried pee on it because its a shared bathroom. Should be cleaned at least 2-3x daily.

4.Rooms are hot and they only have a small fan to turn on to cool off.

5. CNAs have long nails which i know in that type of care working with elderly their skin is very sensitive and could tear easily.

6. Her room has not been cleaned since shes been there, asked for toilet paper didnt get it til the next day, asked for a laundry bag never got one.

7. And i have noticed and timed how long it takes nurses to answer a call light and i have seen more then 4 patience turn their call light on and it takes more then 15mins for it to be answered.

8. My mother shares a bathroom and the nurses don't clean after the other patient. They leave the commode full of sh*t they don't wipe the toilet seats afterwards.

Now Im usually the person to read reviews but when a hospital says this place has a 5 star rating you don't question it. Boy was i Wrong. Question everything and do your own research. Hopefully she recovers quickly. I truly would not recommend this place at all.