Cc Cline

Review of Sears Holding Company

I wanna start by saying that I have been a custome...

I wanna start by saying that I have been a customer of series of over 20 years I Purchased an online grill for me and my six children I am a single mother I Purchased it for close to $600 it came damaged I returned it when I returned it they did not give me any paperwork they had me sign a little song like computer and something inside me told me to take pictures I took pictures of the truck then removing the grill putting the grill in their truck ,I have all the documents I need to prove that they have picked up the grill it is now going on seven months and they refuse to give me back my refund claiming that I have not returned the grill I have made a police report I have done everything that I was supposed to do when you call they tell you yes we received it but they refuse to give back the money is because I pay you through PayPal through my Sears account it is been nothing but a headache and I'm not getting anywhere I will never spend another dime at Sears.not to mention when you make your phone calls every day like I do to try to get my refund it send you to a Third World country or to India or to Japan to deal with the situation to people that I cannot even speak English .