DS Sutinen

Review of Astoria Aquatic Center

No longer a fun, family place. They took our mone...

No longer a fun, family place. They took our money, and then after an hour of swimming, told us that there weren't enough adults, and wouldn't refund our money! There were no problems ... the kids were swimming peacefully and quietly. No other kids were there, and there were two lifeguards. Out of nowhere, they wanted me to be within arms reach of my kids who are strong swimmers, while at the same time holding my small baby, all the while agreeing that it was impossible. Embarrassing and confrontational. Have been going here since it opened, and never had any issues, whatsoever. Noticed the last few times that it's getting "creepy" under the guise of "safety". The staff used to be awesome! Also noticed that they close the kiddie pool an hour before close sometimes, citing "chlorine issues." Makes me sort of laugh wryly. Kind of takes the fun out of swimming. The lifeguards pace and keep a closer eye on the adults "arms reach" than the kids. Kind of sad, really. Maybe the help is getting lazy or incompetent. I don't know. They told me they had to call 911 for an incident. So, maybe they can't find good lifeguards anymore? Maybe their training needs training. The whistle and the doll splashed in the water doesn't seem to work, but it quiets the place for a while.