Vicki Hawes

Review of Wilko

I always have negative experiences here.

I always have negative experiences here.

For example, I went in today to get a drink. Only the express tills were open, with 3 cashiers even though there was a long line that doubled back on itself.. I really thought you got rid of the single queue a while ago because it didn't work! I waited for 5 minutes, only for 6 people to decide they were in front of me. Decided to leave it and won't be returning.

Another example is the time I bought an ironing board from here. I used it maybe 5 times, only to iron my work uniform. After less than a week of owning it the string holding the cover on started to unravel in places, making it unusable. I took it back only to be told that it's standard wear and tear. Eventually they gave me my money back, but it felt like a battle.

In short, this store is either a waste of time or waste of money, or sometimes both.