Jenny R Review of Chattanooga-Hamilton County He...
Incredibly rude. I called with some questions and ...
Incredibly rude. I called with some questions and the lady who answered the phone seemed put out with me from the get go. She kept cutting me off and jumping to answer the question with what she assumed I was asking instead of letting me finish my question. I had a terrible time communicating with her because of this and she become more and more frustrated and rude. I get we are all stressed right now but it s not okay to bite someone s head off for asking questions. I was very surprised and very disappointed by the way I was treated. There s a lot of misinformation out there right now regarding covid, eligibility, and the vaccine. The Health Department should play a vital role in this county as a source providing people with trustworthy information, so it s very disheartening to see them operate like this. I hope they can get different personnel to run the phones because Hamilton County residents need to be able to reach out with questions in order to get trust worthy information.
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