Brady Summers

Review of Intermountain Lift Truck

I got a quote to install a roll up door that I alr...

I got a quote to install a roll up door that I already owned on my moving truck $450-550. The first red flag should have been when they initially told me a tech could come to me to do the installation then last minute changed it to their center.

After that, the service manager was shocked it was a roll up instead of a swing out door. It was a trim to fit door and on the 2nd day of the installation I got a call saying that the hardware was taking longer to drill than expected. Thats understandable, however I later got a call that the door didn't fit and that they would have to sand the door. In actuality it appears they started sanding and decided to use a saw instead.. and because they didn't measure before beginning work, now I have an extra set if holes on every panel. I told them it was a trim to fit door, and thats why the hardware was only on one side of the door.

After all is said and done it cost 1500, 3x's the original bid. The thing I'm most disappointed is that I expected them to be experts in this type of work, but their lack of attention to detail and the way they over promised and under delivered is frustrating and I won't use them again or recommend them to anyone.