General manager Anson Jones from keating toyota gr...

General manager Anson Jones from keating toyota group you have not reached out to me to been help me with this situation. Your store took advantage of a hispanic woman who had little experience purchasing a vehicle. On a 2021 Toyota RAV4 I should have had the contract at about $33452 for the vehicle price at $464 /72 months with a 2.9%. That's with the $29,500 MSRP that Shawn said he would give me. But instead I this is what I got:

Total sales price/payments: $50,150 (Shawn was having me focus on the "sub total" which was in the low 30,000s)
Financial Charge: $4,226.17
Cash Price/w taxes: $36279.29

Add ons that were not explained to me:
Prepaid maintenance: $2,450
Tire and Wheel: $2,730
Mechanical Breakdown: $ 3,161.00
GAP insurance (which is the only thing I thought I was adding on): $850
Apex (GPS): $614
Paint and Interior protection: $171
Windshield protection: $269

Selling price plus the back end products that I had no idea that was on my contract until I got home adds up to me paying way more that was talked about. That's why I left the car there in the lot . This is just coming from one of many customers they have taken advantage of. What I was told by Sergio, Shawn, Eric and by you, Anson, that nothing is able to be done. I will keep posting and letting everyone know what kind of ethics and dishonesty you all are running at keating toyota.