I had an intruder come into my unit that had a ver...

I had an intruder come into my unit that had a very weird setup a door from inside an adjoining unit was somehow compromised and the resort never spoke to the Tennant's in unit A, I begged them to at least ask them some questions and they refused to do so. We were moved to a different villa. They pretended to be interested but I had to check and recheck, and they gave me the run around never apologized or offered and thing to compensate for all the time and hassle. They don't list online that the resort has steps perhaps multiple steps even inside the unit. Once inside the stairs are narrow very narrow and twisty. So find out ahead ask the front Lobby personal although nice are way understaffed and so stinking slow. You can almost be ignored when you need something. The waitresses were always very nice, smiles are not common until you break them down. The restaurants close by 10 or 11, so don't get hungry late.
I would not return unless I was staying in the new modern villa's but run $1800.00 a night.
Your safety is not important according to their Security procedures and standards. The Beach front to get to the hammocks was extremely dangerous over serious rocks and you are given no warning. This place has potential but lacks real interest in its newer patrons. They do care to the elderly who have been coming for 20 plus years.
My advice do your homework and know that pictures can be be deceiving.
The gardeners get A+ for their beauty and demeanor. On the beach I was never asked for any type if bar or food service, don't expect that here.
The sheets were old and worn and it was difficult getting a good night's sleep. The resort has no standards or very low ones.
I warned them what I would say and it did not phase them.