Monika Rozanska

Review of Andover Leisure Centre

Miserable staff in reception and offices, don t re...

Miserable staff in reception and offices, don t reply to emails or answer the phone, one morning I tried ringing no answer I came in and asked what was wrong with the phone line the girl said nothing I then rang the reception in front of her from my phone and she was oh yeah it s switched off... but before she told me she was taking phone calls all morning? Lies.. the instructors and gym staff are friendly but the admin and reception need some serious training or new jobs. Classes always cancelled or full. I had a problem with a payment and they completely messed it up and ignored me several times, instead of enjoying my work outs and looking forward to exercising and coming in I was just getting frustrated not a nice environment! so I have finally decided to leave