I came here today (my birthday) as a gift from my ...

I came here today (my birthday) as a gift from my husband. I had really high hopes and been needing a massage and even recommended for him to book me here because of the reviews. Unfortunately, I did not get that experience.

First of all, my husband booked me for an hour and 30 minute massage. I did not get that. I didn't even get an hour. I'm sure cameras could absolutely cooberate that (if someone actually cared to look into the matter). I was charged for an hour and it was 45-50 minutes.

Next issue was I specifically asked for deep tissue massage and was charged for it. I did not get a deep tissue massage. I have severe knots and muscle pain from carrying twins, and I can understand it may be uncomfortable for the massage therapist to put more pressure, but I could have been told that/not charged for a service I didn't receive.

Last issue was the receptionist. She wasn't rude, but certainly not friendly. When I was leaving and paying for my massage, I had to stand and wait a few minutes while she texted on her phone. So I sat down and a gentleman came to the front whom she immediately attended to. I cannot help but feel offended and slighted by that gesture, which again, can be confirmed through cameras.

Overall, I should not have left a professional massage with knots and still pretty achy. I was so frustrated and ready to leave that I cancelled my manicure and pedicure, despite knowing they would charge $35 and it being my birthday gift. I will not be returning or ever recommending this place again.