Room was not ready at checkin time. 1.5 hours lat...

Room was not ready at checkin time. 1.5 hours late. First night used valet, they opened windows and left them open, it rained, interior was wet. They apologized, wiped it down, gave us gift card and sent us on our way. Last day of stay, we had to request them to clean room at end of day and were told they were getting rooms cleaned for those arriving. Our room was the only one not cleaned so my guess they stopped to take care of those arrivals. To end my vaca I forgot my pillow, I called twice, not even a courtesy call back from housekeeping to let us know they couldn't find it but my thought they discarded it. We will not go bsck.