I haven't even gotten to the lawyers yet. A consul...

I haven't even gotten to the lawyers yet. A consultant named Fernando took my info on 6/2, said someone would get back with me within 3 days. It's now 7 days and I still haven't heard back. When I call I'm told Fernando is the first stop. I left 2 messages with him and now he's ignoring me. I'd like to go with The Cochran Firm but time is of the essence. If they don't contact me soon I'm gonna have to go elsewhere.