I originally posted this review on Yelp, where 1-s...

I originally posted this review on Yelp, where 1-star reviews are dominant.

Here s the short version of my review: Add me to the list of reviewers who wish Yelp [Google in this case] had a zero star rating and who also walked out of the Mossy salesroom door and drove up to Kearny Pearson Ford for a proper car-buying experience.

I spent a good amount of time researching 2014 automobiles. After completing the research, I came to the conclusion that there was one particular Ford model and some particular features that were must-haves for me. This was a $30,000+ purchase I was considering why would I settle for anything less? I called Mossy Ford, the closest Ford dealer to my home (less than 5 miles away), and they said they didn t have what I wanted on the lot but that they could get it for me. When I showed up, it became clear that they just wanted to get me into the showroom to work their magic. The first clue that my potential purchase was about to go badly was the loud music in the parking lot I wish I would ve just turned around and left at that point. Upon entering the showroom, I was even more alarmed that the same music was blaring even more loudly. Why would a professional, new-car dealership play music so loudly that you could barely hear yourself talk? And why I didn t leave at that point is something I m still pondering. After the initial shock, things really began to spiral in. Imagine your worst used-car sales nightmare at the sleaziest used-car lot you know my Mossy new-car experience was easily on a par with that! Here s what I experienced: Bait and switch; multiple, rotating salesmen; good-cop, bad-cop; being browbeaten about my must-have features; and being made to sit for no good reason except to increase the apprehension that I might not get a car at all. And all of this happening with that loud music playing, the only purpose for which I can imagine is psychological, i.e., to get Mossy customers to buy something anything if only to get out of the showroom.

My story does have a happy ending though: I did eventually come to my senses. I left Mossy s showroom and drove up to Kearny Pearson Ford (just a couple of more miles further my house than Mossy). In very little time and with a high level of professionalism, they found and sold me a car that met all my requirements even though they had to get it from another dealership. I have the car now, and I still can t believe that I listened, even for a minute, to the Mossy salesmen as they tried to talk me out of the features that I now have and love.

Time is short for everyone, and for that reason I have to admit that I very rarely write reviews but when I do, it s because of a really positive experience or an extremely negative experience. Please, if you do decide to go to Mossy Ford despite my review and all of the other negative reviews, print out this post and take it with you as a guide to what s about to happen. Even in the unlikely event that Mossy Ford reads this post and turns down the music, I don t expect the rest of the Mossy experience would change at all. And why would it? What they do must work for them.