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Yori Swart

3 years ago

The rooms are facing the road which causes a lot o...

The rooms are facing the road which causes a lot of noise. Of course you can close the window, but the heating was broken and I literally slept in an oven. In the morning the technical department only came to look at this, which took a very long time. After that I could only sleep for an hour and then had to check out again. Upon arrival, the room also smelled of smoke and the phone did not state which number the reception was so I had to walk downstairs in the night to report this. I did not receive any compensation for the poor maintenance of the room. I find that very unfortunate, something not in order can happen but treat your customer at least nicely ..

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