Chad Martin

Review of Yvonne Hovell's Dodge-Chrysler...

This wasn t the first time, but after making an ap...

This wasn t the first time, but after making an appointment for a simple oil change the wait was an hour and a half. At check in, I was told the wait would be approximately 45mins, slightly irritating with a set up appointment but understandable to a degree. After an hour and a half passed when I went to check on the status of our jeep, I was informed that he would go check, With an attitude, like I was his inconvenience at the time, but there was several vehicles ahead of me when I arrived (scheduled an appointment) amazingly he was able to bring our vehicle to me on his return. Customer service aspect was terrible