I wish I could give them 0 stars... My roommates a...

I wish I could give them 0 stars... My roommates and I moved into a townhome under MyHouse in August of 2012, we are college students but take extreme pride in where we live. I would strongly urge that no one rent from these people, you will be ripped off, treated like an idiot and live in a gross home that is over priced.

If you get anything out of these reviews -- DO NOT RENT FROM MYHOUSE. EVER!

We had the same problem many people are describing here, we could not move in until August 8, and there was no pro rate for those 8 days. The house was a complete mess when we moved in, the kitchen floor (which is stained yellow anyways) was black it was so dirty, the towel rack in the master bathroom was falling off the wall, the toilet seats were rusted, cracked and disgusting, the living room curtains were unusable... we fixed up the entire house and cleaned it more within the first week of living there than it had probably seen since it was built. Also the dryer didn't work (it took several cycles to dry even a small load) and was not fixed until a year and a half of living there.

We always paid our rent on time, we never caused any problems and we kept the house very clean. The house was poorly cared for, despite it being under 5 years old and my roommates and I took better care of it and left it 1000x cleaner and more fixed up then when we were given the keys two years ago. Yet, after moving out this July, MyHouse is charging us $900 for cleaning the house and listed the reasons as "pet urine" and "general house cleaning". We do own a dog, but he never had accidents in the house and we made sure to clean the house spotless before moving out -- we even have our own carpet shampooer.

The staff in the office will treat you like you know absolutely nothing. April, a leasing agent there, was flat out rude to my roommate and I no matter when we dealt with her. I felt like I was being treated as a child in trouble in elementary school would be whenever I met with her. The front desk staff always seemed nice enough, but to get anything actually fixed at your house will take months and months. Our dryer always kind of worked, but took several cycles to dry anything and by the time MyHouse finally decided to pay attention to what we were saying, it was taking over four cycles to dry a load of socks. It was an extreme fire hazard and was greatly increasing the costs of our utilities.

Just because you are a college student and are living in a college town is no reason to be treated this way or ripped off -- DO NOT RENT FROM MYHOUSE. Unless you like being charged tons of money for no good reason.