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Very poor customer service. The technician showed ...

Very poor customer service. The technician showed up 6 hrs late. It was my first time using this service. He told me that the problem with my AC was preexisting which was not true and told me that I would have to pay for the parts which cost over $1000. I told him that my AC starting leaking just few days prior to me scheduling the appointment but some how he insisted that the problem was preexisting. I called Customer service to express my concerns and they told me that because I called just few days after my contract start then they automatically assumed that the problem was preexisting. What kind of crap is that? So I cancelled my contract immediately. So please don't use this service. They provide false advertisement and are useless. Don't waste your money. Use another reliable company. I rate them a zero.

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