This is not a 5-star hotel. The place is old, it's...

This is not a 5-star hotel. The place is old, it's dirty, dusty, and reeks of smoke! Simple things like outlet covers are falling out of the wall, shower knobs are installed incorrectly...etc. It lacks attention to detail.

The staff is super friendly and tries to be helpful and does their best. They definitely want to do good work, and I am sorry they have to work in these conditions, but their efforts simply cannot out weight the state of the hotel itself.

To be honest, I can deal with old, and I can even maybe tolerate dusty, but smoke, that's a definitive no! Technically this is a non-smoking hotel, but that rule is cheerfully ignored by everyone involved. Combine smoke with lack of ventilation, and you end up coughing all night long, only to wake up with swollen eyes.

I am looking forward to the day when this hotel is remodeled, and 21st century views are both aspired to and followed. Till then, I would try to stay somewhere else.