I dropped my car off at 7 am. I was taking it in f...

I dropped my car off at 7 am. I was taking it in for a 6 month inspection and oil change as well as having two minor things looked at. I was asked when to expect my car to be done. I was told within a few hours. I called the service department at noon and my car still hadn't been looked at. I called again at 2:30 and the service department had just finished the 6 month inspection. They had not even gotten to the other two items. I got a call around 4 telling me my car was ready for pickup. I'm not mad about the service as I think they did a great job. But I am irritated that it took so long. If customers who wait at the dealership are higher priority, then I should have been told that. I think if they gave you a better time fame as to when you could expect your car to be ready, I would have been much happier. My wife and I had to drive in rush hour traffic both ways.