J

Jennifer Fehr

4 years ago

Would not recommend for groups with any food restr...

Would not recommend for groups with any food restrictions.

I booked appetizers for a group with allergies/restrictions and listed them in the quote request I completed on their website. Everything seemed to run smoothly in advance as they were responsive. Come the day of the event, however, none of the food was labeled. This resulted in anyone with a nut or meat restriction limiting a lot more than they likely needed to.

I received an email asking for feedback the next morning and stated that we were happy except for the lack of labeling. I received a response that I had not requested this. My bad - I went back through the website/quote request form and the correspondence I'd received, though, and found no mention of this. I replied to say as such and received a similar response that they could label upon our request in the future. I won't be returning to their lack of interest in sharing responsibility for the safety of my guests.

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