Stayed here on a business trip. I usually stay at ...

Stayed here on a business trip. I usually stay at starwood properties, but the Westin is not my favorite. The rates are always high and I don't feel like they provide good enough service to justify it.

Pros: Clean rooms, decent gym, central location. For conferences, the rate is better than the other starwood properties near by (not by much)

Cons: There is no lounge (unlike the sheraton), they constantly forgot to refill the complimentary water, I had to get it from the front desk. The rooms are tiny (for what you pay). They gave me an upgraded room and the only upgrade was the view to Union Square... the rest was tiny!!!