I posted prior about difficulties in getting throu...

I posted prior about difficulties in getting through to the staff on the phone and not being able to get enough information from their website. They're response was to email asking for information and to call and leave a message. I emailed to the address they gave to me and called twice and left messages. Their email response said they would be back in touch within 72 hours. I haven't had any type of response. I won't be going to Shirley Ryan Ability Lab for any type of treatment. I'm canceling my appointment tomorrow. Their lack of professionalism tells me how I would be treated as a patient!